Privacy Policy

This privacy policy governs the relationship between you, the User of this Website, and Agentzio, the owner and operator of this Website. Agentzio values and respects the privacy of your personal information. This policy outlines how we handle all Data collected from or provided by you during your interaction with our Website.

This privacy policy complements our Terms and Conditions, available at: [terms URL]

Please review this privacy policy thoroughly.

Definitions and Interpretation

The following terms are used throughout this policy:

Data: All information submitted to Agentzio through the Website, incorporating definitions from applicable Data Protection Laws where relevant Cookies: Small text files stored on your device when accessing specific Website features or sections (detailed further below) Data Protection Laws: All applicable legislation governing personal data processing, including the GDPR and related national laws, regulations, and secondary legislation GDPR: The UK General Data Protection Regulation Agentzio, we, or us: Agentzio, a company registered in England and Wales [registration details to be added] UK and EU Cookie Law: The Privacy and Electronic Communications (EC Directive) Regulations 2003, including amendments from 2011 and 2018 User or you: Any third party accessing the Website who is not (i) an Agentzio employee acting in their professional capacity or (ii) a consultant or service provider accessing the Website for business purposes Website: The current website [URL to be added] and any sub-domains unless excluded by separate terms

For interpretation purposes: a. Singular terms include plural meanings and vice versa b. References to sections relate to this privacy policy's structure c. "Person" encompasses individuals, companies, government bodies, trusts, and partnerships d. "Including" means "including but not limited to" e. Statutory references include subsequent modifications or amendments f. Headings are for reference only and don't affect interpretation

Policy Scope

3. This privacy policy covers only Agentzio's actions and User interactions with this Website. It does not extend to external websites accessible through our links, including social media platforms.

4. Under applicable Data Protection Laws, Agentzio serves as the "data controller," meaning we determine how and why your Data is processed.

Information We Collect

We may collect the following Data categories, including personal information: a. Full name b. Date of birth c. Gender d. Job title e. Professional details f. Contact details (email addresses, phone numbers) g. Demographic data (location, preferences, interests) h. Payment information (credit/debit card details) i. IP address (collected automatically) j. Browser type and version (collected automatically) k. Operating system information (collected automatically) l. Navigation data including referral sources, Website activity, and exit pages (collected automatically) m. Business information for User-operated enterprises

All collection occurs in accordance with this policy.

Collection Methods

We gather Data through: a. Direct provision from you b. Third-party sources c. Automatic collection

Data You Provide Directly

Agentzio collects your Data when you: a. Contact us via the Website, phone, mail, email, or other channels b. Create an account for our products or services c. Participate in optional research surveys d. Enter competitions or promotions through social media e. Subscribe to marketing communications f. Utilize our services

Data from Public Third-Party Sources

We obtain Data from these publicly accessible sources: a. Companies House

Automatically Collected Data

When you access our Website, we automatically collect: a. Visit information to enhance Website content and navigation, including IP addresses, access dates, times, frequency, and interaction patterns b. Cookie data based on your browser settings (see "Cookies" section)

How We Use Your Data

10. We may use collected Data to:

a. Maintain internal records b. Enhance our products and services c. Send relevant marketing materials via email d. Conduct market research through various communication channels e. Customize and improve the Website experience

11. We process Data for legitimate business interests. If you disagree, you may object under certain conditions (see "Your Rights").

12. Email marketing requires consent through opt-in or soft opt-in:

a. Soft opt-in applies when you've previously engaged with us about products/services and we market similar offerings. We assume consent unless you opt out b. Other e-marketing requires explicit consent through affirmative actions like checking a consent box c. You may withdraw marketing consent anytime (see "Your Rights")

13. Account registration and service delivery are processed under contractual necessity.

14. We may use your Data for targeted advertising on other platforms. To opt out, adjust cookie settings (see "Cookies").

Data Sharing

We share Data with: a. Group companies or affiliates – for proper Website and business administration b. Employees, agents, and professional advisors – to deliver relevant content and information c. Third-party service providers – to support Website functionality and operations

Data Security

16. We implement technical and organizational safeguards including:

a. Password-protected unique user accounts b. Secure server storage c. SSL encryption for payment processing (indicated by lock icons or green address bars)

17. Our measures include breach response protocols. Report suspected misuse, loss, or unauthorized access immediately to: [security email to be added]

18. For comprehensive online safety guidance, visit Get Safe Online (www.getsafeonline.org), supported by HM Government and leading businesses.

Data Retention

19. We retain Data only as long as necessary for stated purposes or legal requirements, or until deletion is requested.

20. Deleted Data may remain in backup or archival systems for legal, tax, or regulatory compliance.

Your Rights

21. You have these Data rights:

a. Access – Request copies of your information or modifications/deletions. We provide free access unless requests are manifestly unfounded or excessive b. Correction – Have inaccurate or incomplete Data rectified c. Erasure – Request Data deletion from our systems d. Restriction – Limit how we use your Data e. Portability – Request Data transfer or copies f. Objection – Object to Data use, including for legitimate interests

22. To exercise rights or withdraw consent, contact: [rights email to be added]

23. If unsatisfied with complaint handling, contact the Information Commissioner's Office (ICO) at https://ico.org.uk/

24. Keep us informed of Data changes to maintain accuracy.

External Website Links

We don't control linked websites and aren't responsible for their content. This policy doesn't cover external sites. Review their privacy policies before use.

Business Changes

26. Business expansions or reductions may involve selling or transferring parts of Agentzio. Relevant User Data transfers with affected business portions. New owners operate under this privacy policy's terms for originally intended purposes.

27. We may disclose Data to potential business purchasers.

28. We aim to protect your privacy during such transitions.

Cookie Policy

29. Our Website uses Cookies to enhance user experience. We've selected Cookies carefully to protect and respect your privacy.

30. Cookie usage complies with current UK and EU Cookie Law.

31. You'll see a consent request before Cookie placement. Consent enables optimal service delivery. Denying consent may limit Website functionality.

32. We use these Cookie types:

Cookie Type Purpose Essential cookies Enable secure area access, shopping carts, and e-billing services Analytics/performance cookies Track visitor numbers and navigation patterns to improve Website functionality Functionality cookies Remember returning users, personalize content, and store preferences Targeting cookies Track visits, pages viewed, and links followed to personalize Website and advertising content 33. See our Cookie Schedule for detailed listings.

34. Browser settings control Cookie acceptance (most browsers accept Cookies by default).

35. Deleting Cookies may remove stored information including personalization settings.

36. Keep browsers updated and consult browser help resources for privacy setting adjustments.

37. Visit aboutcookies.org for general Cookie information and deletion instructions.

General Terms

38. Rights under this policy are non-transferable. We may transfer our rights if your interests remain unaffected.

39. Invalid provisions will be removed without affecting remaining policy validity.

40. Delays in exercising rights don't constitute waivers unless explicitly agreed.

41. English and Welsh law governs this Agreement, with disputes under exclusive English and Welsh court jurisdiction.

Automated Communications Consent

By providing contact information through our Website or services, you expressly consent to receiving communications via:

AI-powered voice agents (automated/recorded calls) Email messages SMS/text messaging Other digital channels

For direct marketing, updates, promotions, or service communications. All communications comply with PECR and UK GDPR requirements.

Opt-Out Rights

Withdraw consent or opt out anytime by:

Following opt-out instructions in communications Contacting us directly

We maintain preference records to honor your choices.

Policy Updates

Agentzio reserves the right to modify this policy as needed or legally required. Changes take effect immediately upon Website posting. Continued use after changes indicates acceptance. Contact us at: [email protected]

Version Information

Cookie Details

We strive for complete, accurate Cookie listings. Report any discrepancies to us.

Essential Cookies

Cookie Purpose Session Cookie Maintains user sessions during Website visits Analytics/Performance Cookies

Cookie Purpose Analytics Cookie Analyzes Website usage patterns Functionality Cookies

Cookie Purpose Functional Cookie Identifies devices and analyzes traffic patterns Targeting Cookies

Cookie Purpose Targeting Cookie Enables relevant advertising during Website browsing